Reopening Copilot Business and Enterprise signups

We’re gradually reopening sign-ups for Copilot Business and Copilot Enterprise customers paying by credit card or PayPal over the next couple of weeks. If you’ve been waiting to get started with Copilot, select the plan that fits your needs. If your preferred option isn’t available yet, check back soon.

To improve availability and reliability of Copilot services, we’re also strengthening account vetting and updating billing experiences for customers who pay by credit card or PayPal.

What’s changing

The following changes will apply to Copilot Business and Copilot Enterprise customers paying via credit card or PayPal:

• All new Copilot Business or Copilot Enterprise seat assignments will require payment for each seat before users gain Copilot access.
• At the start of the next billing cycle, all Copilot Business and Copilot Enterprise seats assigned will incur an upfront charge. This includes existing customers starting October 1, 2026.
• If you exceed your included usage, additional payment may be required for you and your users to continue using Copilot.
• Included usage may be prorated across the month to align with the seat cost proration.

What’s not changing

• Plan pricing and seat prorations for Copilot Business and Enterprise.
• Ability to purchase additional usage exceeding included allowances.

Existing Copilot Business and Copilot Enterprise customers paying via credit card or PayPal can expect the billing updates to take effect starting October 1, 2026.

Fully canceling Copilot and returning later may trigger updated account vetting and billing behaviors.

For more information, read our Copilot Quick Start documentation.

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